Skip to main content

FAQs

Where does Native Books ship to?

We ship to all fifty United States as well as U.S. territories and APO/FPO/DPO via the US Postal Service.

Does Native Books ship internationally?

Unfortunately, at this time, we are not taking international orders. We are looking forward to shipping to selected locations in the coming 2022.

 

Do you buy rare, out-of-print, or used books?

Yes! Please contact us at info@nativebookshawaii.org regarding your used books. We feature new Off the Wall books quarterly where you can browse titles by auction or in store sale. Follow us on instagram or sign up for our Nūleka (below) to learn more.

 

What if my book is out of stock?

Books are a fascinating industry, with titles coming in and out of print monthly. If your favorite book is unavailable online, please reach out to our team and we can notify you if and when these titles are back in stock. If you would like to help underwrite your favorite book, please contact maile@nameahawaii.com 

What is the Exchange and Refund Policy?

We at Native Books want you to be completely satisfied with the quality and value of your online purchase. If you received damaged or defective merchandise, we will happily replace the item and you will not be charged for the shipping cost of the replacement item. If you wish to exchange an item, please contact us at info@nativebookshawaii.org

You will receive instructions on returning the merchandise.  There are no refunds, only store credit.  Exchange period is 30 days after delivery/pick up of your item(s).

 

Can I do a purchase order for my school or library?

Yes. Please visit our 1164 Nu'uanu location so that you can have an opportunity to view our entire collection.

Purchase orders that require (5) or more copies of a title may take longer to process, as we order upon request.

We offer discounts to educational purchasers when we can, particularly for larger orders and classroom sets. If you can’t make it down please call our store at (808) 548-5554 to inquire about our stock before you turn in your PO. We can give you estimates on how much everything may cost (especially if youʻre requiring shipping).

Please email all info and inquires to lise@nameahawaii.com

 

Is there parking at Native Books?


Yes, there is street parking available during store hours. However, if you plan to shop for a duration of 45 minutes or longer, we advise using the municipal city parking located around Chinatown.

Your Cart

Your cart is currently empty.
Click here to continue shopping.